NM
Ntokozo M
1 reviews | Active since Apr 2019
11 Apr 2025, 12:27
Deposit Delay
I hired a car from Avis King Shaka airport on the 30th of March. I returned it on the 1st of April and proceeded to wait 7 working days for my refund. We are on the 11th day of the month today. I still have not received my R11000 deposit. I called and it turns out that they had not processed it. I have been told to wait 7 working days from today. This is unacceptable. This is the second time that, that particular avis branch has given me such problems.
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Avis's replyOfficial
11 Apr 2025, 15:49Good Day Ntokozo,
Thank you for bringing this to our attention. We apologize for the delay in processing your deposit refund and the inconvenience caused.
Please share your rental agreement or booking reference number so we can investigate this matter further and ensure your refund is processed promptly.
Kind Regards,
The Avis Team
Thank you for bringing this to our attention. We apologize for the delay in processing your deposit refund and the inconvenience caused.
Please share your rental agreement or booking reference number so we can investigate this matter further and ensure your refund is processed promptly.
Kind Regards,
The Avis Team
Avis's reply11 Apr 2025, 15:49
Official
Good Day Ntokozo,
Thank you for bringing this to our attention. We apologize for the delay in processing your deposit refund and the inconvenience caused.
Please share your rental agreement or booking reference number so we can investigate this matter further and ensure your refund is processed promptly.
Kind Regards,
The Avis Team
Thank you for bringing this to our attention. We apologize for the delay in processing your deposit refund and the inconvenience caused.
Please share your rental agreement or booking reference number so we can investigate this matter further and ensure your refund is processed promptly.
Kind Regards,
The Avis Team