MN
Moeketsi N
1 reviews | Active since Sept 2015
24 Aug 2024, 08:18
Deposit and bad service
I received an sms and the email to say how much I am being charged for damages and I responded to the email to ask where can i pay the bill and I was informed that the charges has been deducted from my credit card. I then asked when can I get my deposit back and I got no response. I sent 3 emails asking about my deposit and I still get no response. Not even a single email was responded to. All I need to know is when can I get my deposit back
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Avis's replyOfficial
26 Aug 2024, 08:20Dear Moeketsi,
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team
Avis's reply26 Aug 2024, 08:20
Official
Dear Moeketsi,
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team