Deplorable service

I rented a car, a blue Kwid at the King Shaka branch and I ended up upgrading to a Swift. In the process of upgrading I had left some of my personal items in the Kwid.

After three hours of calling, finally I spoke with Johnathan"Jo" who has informed the supervisor Keegan about this. The lady who rented the car I left my items in will be returning on the 30th September. I have been calling for close to two weeks and no one answers the phone. ***; ***; *** NO ONE ANSWERS. Even if you call the roadside assistance on ***, they too struggle getting a hold of the King Shaka branch. This is pathetic service!

I understand the fault is mine, now when I've been trying to correct it and arrange for my items to be couriered back to me and you receive this level of uselessness of service. I don't care if I receive a discount from Multiply, the annoyance from this debacle wasn't worth it. I won't render services nor recommend Avis King Shaka branch.