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angie N
1 reviews | Active since Mar 2009
06 Nov 2021, 08:31
Deduct money with no proof
Money was deducted from my account for a Traffic notification by Avis. I contacted Paycity and was advised there is no notification. I requested Avis on numerous occasions to please send me evidence of this fine but still no response. They deduct money but cannot prove the fine. Not acceptable
Helpful (0)
Replies (9)0
Replies (9)
Avis's replyOfficial
08 Nov 2021, 09:37Hi Angie,
Thanks for reaching out to us.
Please provide your rental agreement number so our team can send the traffic fine.
Avis team
Thanks for reaching out to us.
Please provide your rental agreement number so our team can send the traffic fine.
Avis team
Avis's reply08 Nov 2021, 09:37
Official
Hi Angie,
Thanks for reaching out to us.
Please provide your rental agreement number so our team can send the traffic fine.
Avis team
Thanks for reaching out to us.
Please provide your rental agreement number so our team can send the traffic fine.
Avis team
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angie N's updateReviewer Update
08 Nov 2021, 09:39I have sent numerous emails to the email addresses supp**** with this information, check your email and respond to that
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angie N's update08 Nov 2021, 09:39
Reviewer Update
I have sent numerous emails to the email addresses supp**** with this information, check your email and respond to that
Avis's replyOfficial
09 Nov 2021, 13:17Hi Angie,
We will request our team to check your email and send the traffic fine as requested.
Avis Team
We will request our team to check your email and send the traffic fine as requested.
Avis Team
Avis's reply09 Nov 2021, 13:17
Official
Hi Angie,
We will request our team to check your email and send the traffic fine as requested.
Avis Team
We will request our team to check your email and send the traffic fine as requested.
Avis Team
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angie N's updateReviewer Update
11 Nov 2021, 11:33Amazing still not responses from them
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angie N's update11 Nov 2021, 11:33
Reviewer Update
Amazing still not responses from them
Avis's replyOfficial
11 Nov 2021, 15:14Hi Angie,
Please note that the traffic fine was not available therefore our team has to request the fine directly from our traffic fine department. Our team has sent the fine.
Avis Team
Please note that the traffic fine was not available therefore our team has to request the fine directly from our traffic fine department. Our team has sent the fine.
Avis Team
Avis's reply11 Nov 2021, 15:14
Official
Hi Angie,
Please note that the traffic fine was not available therefore our team has to request the fine directly from our traffic fine department. Our team has sent the fine.
Avis Team
Please note that the traffic fine was not available therefore our team has to request the fine directly from our traffic fine department. Our team has sent the fine.
Avis Team
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angie N's updateReviewer Update
11 Nov 2021, 15:24You deducted a fine admin fee amount from my account in October for this fine so how can you say it was not available? Surely you had the fine to be able to track it to me and deduct from my account.
Why has no-one picked up the phone to call me regarding this
Why has no-one picked up the phone to call me regarding this
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angie N's update11 Nov 2021, 15:24
Reviewer Update
You deducted a fine admin fee amount from my account in October for this fine so how can you say it was not available? Surely you had the fine to be able to track it to me and deduct from my account.
Why has no-one picked up the phone to call me regarding this
Why has no-one picked up the phone to call me regarding this
Avis's replyOfficial
12 Nov 2021, 15:52Hi Angie,
Our team has responded to the email you sent.
Avis Team
Our team has responded to the email you sent.
Avis Team
Avis's reply12 Nov 2021, 15:52
Official
Hi Angie,
Our team has responded to the email you sent.
Avis Team
Our team has responded to the email you sent.
Avis Team
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angie N's updateReviewer Update
04 May 2022, 13:49Still waiting for the information from Avis
They are absolutely pathetic and dont even return calls or respond to emails.
Will never use them for corporate or private ever again
They are absolutely pathetic and dont even return calls or respond to emails.
Will never use them for corporate or private ever again
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angie N's update04 May 2022, 13:49
Reviewer Update
Still waiting for the information from Avis
They are absolutely pathetic and dont even return calls or respond to emails.
Will never use them for corporate or private ever again
They are absolutely pathetic and dont even return calls or respond to emails.
Will never use them for corporate or private ever again
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angie N's updateReviewer Update
26 May 2022, 14:22 Still waiting for the information from Avis
They are *******
They are *******
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angie N's update26 May 2022, 14:22
Reviewer Update
Still waiting for the information from Avis
They are *******
They are *******