TR
Tebogo R

1 reviews | Active since Jan 2015

24 Apr 2015, 09:51

Day 5 and still no refund!!

Hi,<br> <br> I am struggling to understand why it's taking forever for Avis to refund my deposit back into my account: My rental agreement number is *** and it's been 5 days since I have returned the hired car (as was taken). I hired the car (Chevy Spark) for the weekend and did a total of 94km's. Before returning car, I topped it with petrol of R100 (BP garage opposite the airport and have proof of receipt) and was surprised to find out I was billed an additional R83 for petrol, really now?? R180 worth of petrol for travelling for 94kms (one a Chev Spark)? Day light ******* and would like to dispute that R80 - I believe its unfair!!<br> <br> Can I please have my deposit of R1127.35 refunded back into my cheque account asap please. This is becoming ridiculous. <br>

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Replies (1)
Avis
Avis's reply24 Apr 2015, 10:26
Official
Hello Thy_Tebza,

Thank you for posting on Hellopeter.

Your complaint will be escalated to the Regional Manager and they will be in contact with you to resolve your complaint.

Kind Regards
The Avis team