JR
Jan R
1 reviews | Active since Jan 2016
08 Jan 2016, 19:47
Customers are made to pay for pre existing damages
I rented a vehicle from Avis did a through check with the consultant before taking the vehicle but it was not recorded on their side. My inspection sheet shows dents that I have noted but did not record them on their side to ***** money from me tocover up for their mistakes. I have proof in my possession. To my Suprise an amount of R906.23 deducted from my account. I cannot pay for your employees negligence.Need my money refunded immediately and this is not the first time I encounter this problem with Avis.
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Replies (1)Avis's replyOfficial
11 Jan 2016, 08:00Hello JRANALANA76,
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Avis's reply11 Jan 2016, 08:00
Official
Hello JRANALANA76,
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
