*****ed by this rental company

Item: Avis
Rating: 1
Author: Philiswa J

I rented the vehicle at Avis. I took a comprehensive cover on it. It was affected by the natural disaster (hail), they want me to pay for the damage thou I have a comprehensive cover that covers that. I would understand if I took standard cover, I would have paid without a complain. I took the cover for something like that, unless they have a hidden agenda on their comprehensive cover. I don’t want to pay it because of the insurance cover I took. I want people to know how you can be ********** at Avis car rental. Even this companies that send us to Avis I want to warn them about this.

Helpful (0)

Replies (3)

Avis's replyOfficial

20 Jul 2022, 09:23

Hi Philiswa ,

Thank you for sharing your feedback with us.

Please provide your rental agreement number so we can look into your query.

Avis Team

Avis's reply20 Jul 2022, 09:23

Official

Hi Philiswa ,

Thank you for sharing your feedback with us.

Please provide your rental agreement number so we can look into your query.

Avis Team

Philiswa J's updateReviewer Update

21 Jul 2022, 20:35

E*** for Philiswa Jawula

Philiswa J's update21 Jul 2022, 20:35

Reviewer Update

E*** for Philiswa Jawula

Avis's replyOfficial

25 Jul 2022, 09:10

Hi Philiswa,

Thanks for the details.

Your rental is on direct billing which means it was not settled. Please contact our Head Office and request for the Direct Billing department.

Avis Team

Avis's reply25 Jul 2022, 09:10

Official

Hi Philiswa,

Thanks for the details.

Your rental is on direct billing which means it was not settled. Please contact our Head Office and request for the Direct Billing department.

Avis Team