**** service AVIS employee Nosipho Magagula

I bought my car from Avis and was under their maintenance plan, before my maintenance plan come to an end (which was August 2018) i requested them to extend it until maximum kms. They were not replying to my email and I called several times where they had indicated that I they will send the extension quote. The lady (called Nosipho Magagula) was very rude, she never bothered to explain anything(I mean the process to follow) to me. All she cared about was like don't cc my bosses in the emails you send. I finally got the quote this year after following up several times. After I signed it and sent it through they told me I have to get the latest quote. I requested another quote on the 2nd May 2019 to date I haven't gotten anything. The very same lady instead of sending me a quote she rep**** to my email saying don't cc my bosses in the emails you send. I followed up several times again with no success. She is ignoring my emails and I am very disappointed on how she handles clients and their issues. For heaven sake can sourcing out a quote take more than 10 days?