MT
Mpho T

1 reviews | Active since May 2021

04 Oct 2024, 15:13

Costomer service

I was in Secunda Avis car rental The costomer service that I got there today was not good They are telling me about the line or little opening that was on bottom seal Of the car when I return the car

I ask for the manager they give me RAJIV NO THAT IS *** BUT HE IS NOT ANSERING THE PHONE

0
Replies (1)
Avis
Avis's reply07 Oct 2024, 09:03
Official
Dear Mpho,

Thank you for bringing this to our attention, and we sorry to hear about the customer service you received at our branch. 

We will ensure that this matter is addressed with the team. We strive to provide excellent service, and  regret that this was not your experience.

Thank you for your patience, and we will work to resolve this issue promptly.

Kind regards,
The Avis Team