NJ
Nina J
1 reviews | Active since Jun 2025
11 Sept 2025, 10:59
Contract breach, theft !!
Avis Milnerton!!!! Signed a contract for additional windscreen coverage for up to a certain date, car hire was extended by the insurance so Avis took the liberty of extending the additional cover as well without my consent. Avis Milnerton confirmed yesterday that deposit will be refunded in full, never mentioned additional charges. Deposit was refunded this morning, +/- R1500 less.
Helpful (0)
Replies (5)0
Replies (5)
Avis's replyOfficial
15 Sept 2025, 14:20Hi Nina,
Thank you for your feedback,
Please provide us with your rental agreement number for us to assist.
Thank you.
Avis team.
Thank you for your feedback,
Please provide us with your rental agreement number for us to assist.
Thank you.
Avis team.
Best regards,
Avis's reply15 Sept 2025, 14:20
Official
Hi Nina,
Thank you for your feedback,
Please provide us with your rental agreement number for us to assist.
Thank you.
Avis team.
Thank you for your feedback,
Please provide us with your rental agreement number for us to assist.
Thank you.
Avis team.
Best regards,
NJ
Nina J's updateReviewer Update
17 Sept 2025, 11:00Vehicle Exchange (Rental Agreement Number: ***)
NJ
Nina J's update17 Sept 2025, 11:00
Reviewer Update
Vehicle Exchange (Rental Agreement Number: ***)
NJ
Nina J's updateReviewer Update
17 Sept 2025, 11:00Vehicle Exchange (Rental Agreement Number: ***)
NJ
Nina J's update17 Sept 2025, 11:00
Reviewer Update
Vehicle Exchange (Rental Agreement Number: ***)
NJ
Nina J's updateReviewer Update
22 Sept 2025, 10:57A HUGE "THANK YOU" FOR THE LACK OF RESPONSE AVIS!!
NJ
Nina J's update22 Sept 2025, 10:57
Reviewer Update
A HUGE "THANK YOU" FOR THE LACK OF RESPONSE AVIS!!
Avis's replyOfficial
22 Sept 2025, 13:26Hi Nina,
Thank you for your response,
Kindly note that the extra waiver accepted applies to the original rental period. Should the rental be extended, the waiver will remain in accordance with the terms outlined in the initial contract.
Thank you.
Avis team
Thank you for your response,
Kindly note that the extra waiver accepted applies to the original rental period. Should the rental be extended, the waiver will remain in accordance with the terms outlined in the initial contract.
Thank you.
Avis team
Best regards,
Avis's reply22 Sept 2025, 13:26
Official
Hi Nina,
Thank you for your response,
Kindly note that the extra waiver accepted applies to the original rental period. Should the rental be extended, the waiver will remain in accordance with the terms outlined in the initial contract.
Thank you.
Avis team
Thank you for your response,
Kindly note that the extra waiver accepted applies to the original rental period. Should the rental be extended, the waiver will remain in accordance with the terms outlined in the initial contract.
Thank you.
Avis team
Best regards,