Confused and zero refund

Item: Avis
Rating: 1
Author: Marc S

We handed our rental back on the 3rd of August and we still waiting for our deposit!!!!!! Plus they now tell us that the car has not been returned!!!!!

Helpful (0)

Replies (4)

Avis's replyOfficial

10 Aug 2021, 15:52

Hi Marc,

Thank you for taking the time to write to us.

Please send an email to *** with your rental agreement number, we'd like to look into the matter.

Kind regards,

The Avis Team

Best regards,

Avis's reply10 Aug 2021, 15:52

Official

Hi Marc,

Thank you for taking the time to write to us.

Please send an email to *** with your rental agreement number, we'd like to look into the matter.

Kind regards,

The Avis Team

Best regards,

Avis's replyOfficial

10 Aug 2021, 15:52

Hi Marc,

Please refer to the private reply we have sent you.

Thank you.

Avis Team

Best regards,

Avis's reply10 Aug 2021, 15:52

Official

Hi Marc,

Please refer to the private reply we have sent you.

Thank you.

Avis Team

Best regards,

Marc S's updateReviewer Update

10 Aug 2021, 16:34

As they say, a fish rots from the head…….
Your customer must run from pillar to post because you guys can’t do a simple job.

Marc S's update10 Aug 2021, 16:34

Reviewer Update

As they say, a fish rots from the head…….
Your customer must run from pillar to post because you guys can’t do a simple job.

Avis's replyOfficial

23 Aug 2021, 14:03

Hi Marc,

We'd like to look into the matter, however we require further details to assist.

Avis Team

Best regards,

Avis's reply23 Aug 2021, 14:03

Official

Hi Marc,

We'd like to look into the matter, however we require further details to assist.

Avis Team

Best regards,