Confirmation Message *Business Name:* Avis Car Rental *Rating:* 1 out of 5 *Review:* I rented a car and received on 11 March in PE at Airport

Confirmation Message *Business Name:* Avis Car Rental *Rating:* 1 out of 5 *Review:* I rented a car and received on 11 March in PE at Airport. No inspection was done in my presence and I was given an envelope and key. I captured the required photos and submitted them. I was not asked to inspect or report on the state of the bottom of the car. When the car was returned on 24 March 2026, I was told that the car was damaged at the bottom on the R front side (presumably the spoiler) I DID not damage the car, and do not accept this outcome. Phone calls were made to Port Elizabeth. The agent told me that two people had inspected the car in PE and did not mention any 'scratches' at the bottom of the R front spoiler (underneath the car). So my version was not accepted. I was required to pay a penalty for the said damages. I did not damage the car and do not feel satisfied with the outcome. I cannot recommend this company for good service as this was a very bad experience. I feel violated and exploited.