MRA
Mr. R A.

1 reviews | Active since Mar 2009

12 Oct 2021, 09:18

commiting *****

Avis is purposefully committing *****. I rented a car on the 30th August 2021 and returned on 3rd September 2021.

An initial payment of R840.01 was made, then they said I need to pay another R2500 holding fee. And yet again another R5000 holding fee!!

Of the R2500 holding fee, R580.99 was due.

To date, 12 October 2021, the R5000 holding fee has not been refunded. How much interested are you planning on earning, on my money??

0
Replies (1)
Avis
Avis's reply12 Oct 2021, 12:29
Official
Hi Mr R.A

Thank you for writing to us.

We will send a request to the bank so they can confirm if the deposit held is still pending or if it was released. 
Please note that the deposit was held and not debited off your account. Therefore once your invoice is charged, the hold is released by your bank.

Avis Team