Cheated by Avis

I've been absolutely ****** and cheated by Avis.

I recently rented an Avis vehicle through Discovery car insurance. The rental agreement was extended to the 18th of December on Discovery's cost. I returned the car on the 18th of December. On the 2nd of January an amount of R2270.20 was debited by Avis from my account. Upon questioning this with an Avis consultant and with Discovery it was confirmed that Avis incorrectly logged my return as the 2nd of January, and subsequently billed me or the incorrect 15 additional days, amounting to R2270.20 In addition to this I was also billed for windscreen and tyre insurance for those incorrect days, amounting to an additional R375. In total that is R2645.20 that was effectively ****** from my account by Avis, because of an error on their side. I also have not received my R2000 deposit back, which I paid for upon receiving the vehicle. I have phoned and emailed twice, the only reply they could give me was that they were 'investigating' without so much as an apology.

It's simple, I returned the car on the 18th and you charged me until the second- check the security cameras if you must, but sort it out immediately!

Avis owes me a total of RR4645.20 (Deposit, incorrect dates charged and incorrect insurance charged for those dates) and they seem to be dilly dallying and making every effort to avoid paying the money that they stole back!