Charged a bunch of tolls that weren't ours, plus a service fee we were not warned was going to happen.

Shocking after sales service. After flying to Durban for my cousin's funeral and literally going through two toll gates I got charged for a bunch of tolls that weren't mine. 23 days later, still NO RESPONSE from anyone other than twitter that they have even made a note of my dispute. Disputed these tolls directly by email as well as on twitter and asked for photographic proof with TIME STAMPS of us driving through these supposed tolls. I had been sent a list of charges which would have had us supposedly driving way down the south coast as well as around the airport in circles. They can even see from our mileage that there is no way those tolls are ours! To add insult to injury the flights, hotels, car rentals had practically maxed our my credit card and then this surprise crazy toll fee bounced on my card and incurred service fees. To date no apologies, no follow up, no reversal of the charges (they put it through again and have basically absconded with my money) and no accountability from their side! Will not be using their services again!