EO
Eloise O'Riordan

1 reviews | Active since Aug 2022

02 Aug 2022, 09:29

Car retal *******

Worst customer service and reliability of car rental ever. they give us a broken car with no brakes and the clutch was almost not existing report incident on friday could not bring us a car the same day only on the monday @3 pm but still had to pay the 4 days that we did not use the vehicle nobody comes back to you and you keep phoning customer service no feedback at all will never use them again and definitely wil not recommend them ill rather walk than using Avis in my life again

0
Replies (2)
Avis
Avis's reply02 Aug 2022, 11:35
Official
Hi Eloise,

We are sorry to hear about your experience.

We will look into the matter and revert to you with feedback. 

Avis Team

Best regards,

Avis
Avis's reply17 Aug 2022, 13:48
Official
Hi Eloise,

Thank you for your patience.

Please be advised that we processed a credit for 2 days on the invoice on the 4th of August. It takes 3-6 business days for the refund to reflect in your account.  

Avis Team

Best regards,