ML
Margaret L

1 reviews | Active since Aug 2015

04 Aug 2015, 09:40

Car repairs

Be warned of Isando Avis car hire services! They cover up scratched car bumpers with paint and when the weak recovery work starts peeling off, the next person who rent the car is held responsible for exactly the same scratch. They've deducted the amount of R1472 from me. Complaints with camera proof are totally ignored by their management and they do not even investigate the matter or respond to inquiries. Scratch not visible from a standing position so be prepared to crawl around their cars.

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Replies (1)
Avis
Avis's reply04 Aug 2015, 09:53
Official
Hello MargaretLD,

Thank you for your post.

We have escalated your complaint to our Regional Manager who will resolve your complaint posted.

Kind Regards
Avis Team

Best regards,