MK
Moegamad K

1 reviews | Active since Feb 2017

09 Jul 2023, 13:55

Car rental that does. It refund your deposit

This car rental does not return your deposit even after the vehicle has been inspected and there are no damages . They continuously lie about refunding your amount but never do . The staff is *********** and there is never a manager available to speak to . It’s been over a month and yet they still did not refund me .Never use this car rental.

0
Replies (2)
Avis
Avis's reply08 Aug 2023, 08:38
Official
Hi Moegamad,

We apologise for the delayed reply.

Please provide your rental agreement number so we can assist with the query. 

Avis Team
MK
Moegamad K's update08 Aug 2023, 10:52
Reviewer Update
Good day
After logging a ***** case with my bank , my bank was able to verify that the deposit was not refunded and managed to get my money back. You should be ashamed to have to be apart of a car rental service with this low standard of professionalism