DG
Desigan G
1 reviews | Active since Aug 2020
17 Feb 2022, 12:01
Car Rental mixup -AVIS
On the 7 February 2022 I hire a vehicle from AVIS car hire - OR Tambo. A week later I received an invoice with the incorrect details, incorrect mileage and incorrect time of return. I was charge for 436km when I travelled just 50 km. The vehicle was returned before 1pm and I my flight left OR Tambo at 15:40. The invoice from AVIS shows that I returned the vehicle at 6pm ??? So I receive an invoice and have to pay an additional amount because somebody at AVIS didn't do their job properly. If my credit card was used on someone else's booking, how safe is it to swipe your card at AVIS.
Helpful (0)
Replies (3)0
Replies (3)Avis's replyOfficial
17 Feb 2022, 14:32 Hi Desigan,
Thank you for writing to us.
We will look into the matter and revert to you with feedback.
Avis Team
Thank you for writing to us.
We will look into the matter and revert to you with feedback.
Avis Team
Avis's reply17 Feb 2022, 14:32
Official
Hi Desigan,
Thank you for writing to us.
We will look into the matter and revert to you with feedback.
Avis Team
Thank you for writing to us.
We will look into the matter and revert to you with feedback.
Avis Team
Avis's replyOfficial
03 Mar 2022, 11:51Hi Desigan,
Thank you for contacting us.
Our team has confirmed that the matter was resolved and credit was processed for the additional mileage charged.
Avis Team
Thank you for contacting us.
Our team has confirmed that the matter was resolved and credit was processed for the additional mileage charged.
Avis Team
Avis's reply03 Mar 2022, 11:51
Official
Hi Desigan,
Thank you for contacting us.
Our team has confirmed that the matter was resolved and credit was processed for the additional mileage charged.
Avis Team
Thank you for contacting us.
Our team has confirmed that the matter was resolved and credit was processed for the additional mileage charged.
Avis Team
DG
Desigan G's updateReviewer Update
03 Mar 2022, 12:15Thank you.
DG
Desigan G's update03 Mar 2022, 12:15
Reviewer Update
Thank you.
