MD
Morne D
1 reviews | Active since Dec 2020
14 Jan 2026, 10:50
Car rental
Avis are real big ****mers. We’ve rented a polo in December, returned the car early January. I’ve received my deposit back and they said everything was paid that I owed. Yet, today they took money again.
So you people just keep people’s card details and come as you please. We are on the phone with consultants that can’t even explain what’s happening. You people are very unprofessional, they can confidently not take responsibility for their actions. This is the worst company to rent a car. They promise to call back but keep you waiting forever
Helpful (0)
Replies (5)0
Replies (5)
Avis's replyOfficial
14 Jan 2026, 15:09Good day Morne Donnelly,
Thank you for contacting us, and we apologise for any inconvenience caused.
Kindly provide us with your Rental Agreement number or reservation number so we can be able to assist and advise accordingly.
Best Regards,
The Avis Team
Thank you for contacting us, and we apologise for any inconvenience caused.
Kindly provide us with your Rental Agreement number or reservation number so we can be able to assist and advise accordingly.
Best Regards,
The Avis Team
Avis's reply14 Jan 2026, 15:09
Official
Good day Morne Donnelly,
Thank you for contacting us, and we apologise for any inconvenience caused.
Kindly provide us with your Rental Agreement number or reservation number so we can be able to assist and advise accordingly.
Best Regards,
The Avis Team
Thank you for contacting us, and we apologise for any inconvenience caused.
Kindly provide us with your Rental Agreement number or reservation number so we can be able to assist and advise accordingly.
Best Regards,
The Avis Team
MD
Morne D's updateReviewer Update
16 Jan 2026, 23:33Registration - MM22WG GP
KM10278*12H13*03/01/26*
Please sort this out . Stop ****ming people and refund the money which is not yours
KM10278*12H13*03/01/26*
Please sort this out . Stop ****ming people and refund the money which is not yours
MD
Morne D's update16 Jan 2026, 23:33
Reviewer Update
Registration - MM22WG GP
KM10278*12H13*03/01/26*
Please sort this out . Stop ****ming people and refund the money which is not yours
KM10278*12H13*03/01/26*
Please sort this out . Stop ****ming people and refund the money which is not yours
Avis's replyOfficial
19 Jan 2026, 10:22Good day Morne,
Thank you for your response.
Kindly be advised that we are unable to trace your rental with the details provided.
Please provide us with either the Rental Agreement number, reservation number or the pick up date; surname on the rental and the branch.
Best Regards,
The Avis Team
Thank you for your response.
Kindly be advised that we are unable to trace your rental with the details provided.
Please provide us with either the Rental Agreement number, reservation number or the pick up date; surname on the rental and the branch.
Best Regards,
The Avis Team
Avis's reply19 Jan 2026, 10:22
Official
Good day Morne,
Thank you for your response.
Kindly be advised that we are unable to trace your rental with the details provided.
Please provide us with either the Rental Agreement number, reservation number or the pick up date; surname on the rental and the branch.
Best Regards,
The Avis Team
Thank you for your response.
Kindly be advised that we are unable to trace your rental with the details provided.
Please provide us with either the Rental Agreement number, reservation number or the pick up date; surname on the rental and the branch.
Best Regards,
The Avis Team
Avis's replyOfficial
20 Jan 2026, 09:15Good day Morne,
Thank you for your response.
Please note that in order for us to promptly assist you, we need sufficient information for your rental.
Please provide the following:
- Date of pick up
- Branch of collection
or:
- Rental Agreement number
- Reservation number
Best Regards,
The Avis Team
Thank you for your response.
Please note that in order for us to promptly assist you, we need sufficient information for your rental.
Please provide the following:
- Date of pick up
- Branch of collection
or:
- Rental Agreement number
- Reservation number
Best Regards,
The Avis Team
Avis's reply20 Jan 2026, 09:15
Official
Good day Morne,
Thank you for your response.
Please note that in order for us to promptly assist you, we need sufficient information for your rental.
Please provide the following:
- Date of pick up
- Branch of collection
or:
- Rental Agreement number
- Reservation number
Best Regards,
The Avis Team
Thank you for your response.
Please note that in order for us to promptly assist you, we need sufficient information for your rental.
Please provide the following:
- Date of pick up
- Branch of collection
or:
- Rental Agreement number
- Reservation number
Best Regards,
The Avis Team
Avis's replyOfficial
11 Feb 2026, 06:13Good day,
May we kindly confirm whether your matter has since been resolved?
If not, please send us a direct message on Avis South Africa Facebook with your details so we can assist further.
Kind regards,Avis Customer Service Team
May we kindly confirm whether your matter has since been resolved?
If not, please send us a direct message on Avis South Africa Facebook with your details so we can assist further.
Kind regards,Avis Customer Service Team
Avis's reply11 Feb 2026, 06:13
Official
Good day,
May we kindly confirm whether your matter has since been resolved?
If not, please send us a direct message on Avis South Africa Facebook with your details so we can assist further.
Kind regards,Avis Customer Service Team
May we kindly confirm whether your matter has since been resolved?
If not, please send us a direct message on Avis South Africa Facebook with your details so we can assist further.
Kind regards,Avis Customer Service Team