JvVdw
Johann vincent Van der westhuizen
1 reviews | Active since Feb 2026
28 Feb 2026, 15:46
Car rental
Borderline ********. They will charge you for their misadministration and actively try hide costs and fees from you. Customer service will make it clear that it must be your fault.
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Replies (2)0
Replies (2)
Avis's replyOfficial
01 Mar 2026, 01:28Good day Johann,
We apologise for the inconvenience caused. All charges are app**** in accordance with the signed rental agreement and are not hidden.
Should you wish for us to investigate your specific rental, kindly provide your agreement number so that we may review the matter further.
We apologise for the inconvenience caused. All charges are app**** in accordance with the signed rental agreement and are not hidden.
Should you wish for us to investigate your specific rental, kindly provide your agreement number so that we may review the matter further.
Avis's reply01 Mar 2026, 01:28
Official
Good day Johann,
We apologise for the inconvenience caused. All charges are app**** in accordance with the signed rental agreement and are not hidden.
Should you wish for us to investigate your specific rental, kindly provide your agreement number so that we may review the matter further.
We apologise for the inconvenience caused. All charges are app**** in accordance with the signed rental agreement and are not hidden.
Should you wish for us to investigate your specific rental, kindly provide your agreement number so that we may review the matter further.
JvVdw
Johann vincent Van der westhuizen's updateReviewer Update
02 Mar 2026, 08:14If you would like to investigate my specific rental, please contact me on ***.
The payment amount communicated to me at pickup was R2500, and even though I returned the car at the agreed upon time and place and in good condition, I was charged R3800. There was also an alternative rental option at avis for one day less which was not communicated to me at pick up, meaning i paid an extra day to only use the car one hour. And I had to go into store afterwards to clarify a R950 additional fee that was due to Avis misadministration.
The payment amount communicated to me at pickup was R2500, and even though I returned the car at the agreed upon time and place and in good condition, I was charged R3800. There was also an alternative rental option at avis for one day less which was not communicated to me at pick up, meaning i paid an extra day to only use the car one hour. And I had to go into store afterwards to clarify a R950 additional fee that was due to Avis misadministration.
JvVdw
Johann vincent Van der westhuizen's update02 Mar 2026, 08:14
Reviewer Update
If you would like to investigate my specific rental, please contact me on ***.
The payment amount communicated to me at pickup was R2500, and even though I returned the car at the agreed upon time and place and in good condition, I was charged R3800. There was also an alternative rental option at avis for one day less which was not communicated to me at pick up, meaning i paid an extra day to only use the car one hour. And I had to go into store afterwards to clarify a R950 additional fee that was due to Avis misadministration.
The payment amount communicated to me at pickup was R2500, and even though I returned the car at the agreed upon time and place and in good condition, I was charged R3800. There was also an alternative rental option at avis for one day less which was not communicated to me at pick up, meaning i paid an extra day to only use the car one hour. And I had to go into store afterwards to clarify a R950 additional fee that was due to Avis misadministration.