1 reviews | Active since Dec 2018
CAN I PLEASE HAVE MY DEPOSIT BACK !!!!!
I hired a car from avis on the 20/03/2022 and returned the car on the 27/03/2022 when i returned the car, the person who inspected the car told me it takes 5-10 days to get my deposit back,
I have being waiting patiently for my deposit since the 27th, i called avis on the 15/04/2022 I was told I should wait for two days before my deposit reflects back in my account, after patiently waiting I then called avis again on the 20/04/2022 and I was told to wait for two more days and i should monitor my account, if the money does not reflect after two days I should ask my bank to reverse the money,
Surely there has got to be a better way of dealing with this, judging by the comments on Hello Peter its quite clear alot of people are frustrated and are going through the same problem I am experiencing, You guys at avis surely dont live up to your slogan, CAN I PLEASE HAVE MY DEPOSIT BACK !
Thank you for reaching out to us.
Please be advised that our team did send the request to the bank so they can confirm if the deposit is still on hold.
The bank confirmed that Avis is no longer holding funds on your card. This means that they were released back into your available balance. Please note that these funds will not reflect on your bank statement as a deposit or a refund as they were not banked by Avis. They will only increase your available balance at the time of release. Furthermore, we do not have the date of release because that is administered by your bank.
Avis Team
Thank you for reaching out to us.
Please be advised that our team did send the request to the bank so they can confirm if the deposit is still on hold.
The bank confirmed that Avis is no longer holding funds on your card. This means that they were released back into your available balance. Please note that these funds will not reflect on your bank statement as a deposit or a refund as they were not banked by Avis. They will only increase your available balance at the time of release. Furthermore, we do not have the date of release because that is administered by your bank.
Avis Team