Billing and attitude

Horrible experience from the manager I just made a call about 15min ago the guy needs training especially on customer service his attitude stinks and all I questioned him was courtesy and communication is he making money out of claims they way I was treated by him over the phone was uncalled for Avis Soweto is not a place to go to when u are in need they will just debit your account and move no calling or a simple email sooooo disgusted by the kind of service delivered. Communication is key especially when dealing with people