Billing

I am terribly disappointed and paralysed from the fence-sitting attitudes from avis job holders that from customer care, or complaint centre with a bid to get clarity on why R10.000.00 was deducted from my credit card. on my return of the vehicle after a week long rental. a rep noticed a very small chip under a left my left chasis and i disputed the matter in writing explaining my collection time was very late and that being under, it wasn't easy for me to notice.without any phone call or nothing, avis went ahead with a deduction.from the the accident report i was shown at the branch the seem to be more ticks which were clearly done in my absence.the report from their so called Joburg Express auto body repairs,the is whole lot of things mentioned to repaired which led to 7 thousand rand. whoever submited this must be very rich from exploiting clients, i mean no need to dig deeper into the matter if they can go ahead and get whatever amount they want. one of them even had ***** to tell me online that avis have deals from SAFA and can do without private clients.