Billed Incorrectly and still No Feedback
Claim No: *** Reference number : E*** See no one really wants to resolve the following complaint. Wife rented one of your cars only drove the car in the north of Pta not via any E-tolls and now she is getting billed for a car that is driving in KZN. Please assist.
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Avis's replyOfficial
07 Aug 2024, 08:58Dear Gareth,
Thank you for bringing this to our attention. We apologize for the confusion and inconvenience caused by the erroneous billing.
We will investigate this issue immediately. Please provide us with any supporting documentation, and we will work to resolve this matter promptly to ensure that you are not incorrectly charged for e-tolls.
Thank you for your patience, and we are committed to resolving this issue as quickly as possible.
Kind Regards
The Avis Team
Thank you for bringing this to our attention. We apologize for the confusion and inconvenience caused by the erroneous billing.
We will investigate this issue immediately. Please provide us with any supporting documentation, and we will work to resolve this matter promptly to ensure that you are not incorrectly charged for e-tolls.
Thank you for your patience, and we are committed to resolving this issue as quickly as possible.
Kind Regards
The Avis Team
Avis's reply07 Aug 2024, 08:58
Official
Dear Gareth,
Thank you for bringing this to our attention. We apologize for the confusion and inconvenience caused by the erroneous billing.
We will investigate this issue immediately. Please provide us with any supporting documentation, and we will work to resolve this matter promptly to ensure that you are not incorrectly charged for e-tolls.
Thank you for your patience, and we are committed to resolving this issue as quickly as possible.
Kind Regards
The Avis Team
Thank you for bringing this to our attention. We apologize for the confusion and inconvenience caused by the erroneous billing.
We will investigate this issue immediately. Please provide us with any supporting documentation, and we will work to resolve this matter promptly to ensure that you are not incorrectly charged for e-tolls.
Thank you for your patience, and we are committed to resolving this issue as quickly as possible.
Kind Regards
The Avis Team