K
Kopo
1 reviews | Active since May 2022
08 Apr 2026, 08:03
Billed for existing damages that were reported
We have been using Avis for years for all our fleet needs (vans and cars). The last rental was quite unpleasant, billed for scratches, dings and chips that were reported BEFORE taking the vehicle. What's the point of taking these photos and loading them on app if the company will bill you for existing damages? Jefferey's Bay Avis is a disappointment.
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Avis's replyOfficial
08 Apr 2026, 11:41Good day Kopo,
We sincerely apologise for the inconvenience experienced.
To assist with investigating the damage charges, kindly provide your rental agreement number, vehicle registration number, or any booking details available so that we may escalate the matter to the branch for urgent investigation and feedback.
Kind regards,
Avis Southern Africa
We sincerely apologise for the inconvenience experienced.
To assist with investigating the damage charges, kindly provide your rental agreement number, vehicle registration number, or any booking details available so that we may escalate the matter to the branch for urgent investigation and feedback.
Kind regards,
Avis Southern Africa
Avis's reply08 Apr 2026, 11:41
Official
Good day Kopo,
We sincerely apologise for the inconvenience experienced.
To assist with investigating the damage charges, kindly provide your rental agreement number, vehicle registration number, or any booking details available so that we may escalate the matter to the branch for urgent investigation and feedback.
Kind regards,
Avis Southern Africa
We sincerely apologise for the inconvenience experienced.
To assist with investigating the damage charges, kindly provide your rental agreement number, vehicle registration number, or any booking details available so that we may escalate the matter to the branch for urgent investigation and feedback.
Kind regards,
Avis Southern Africa