KM
Keaoleboga M
1 reviews | Active since Oct 2018
19 Sept 2023, 17:09
Biggest ****** in the country
Stay away from Avis. I got the car as courtesy last week and returned today. Inspection was done and reported okay. After an hour I get a call that it was painted underneath. Lies lies lies. They did their bad repairs in the past and wants to pin it on me.
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Avis's replyOfficial
20 Sept 2023, 08:32Dear Keaoleboga,
Thank you for getting in touch with us.
We are truly sorry to hear about the distressing experience you've had with our rental service. Your feedback is deeply concerning, and we want to assure you that we take this matter very seriously.
We apologise for the frustration and inconvenience you have faced. It is unacceptable for our customers to be put in such a situation, and we assure you that we will be conducting a thorough investigation into this matter immediately.
Please may you provide us with your Rental Agreement or Reservation number, so we may proceed with a resolution.
Thank you
The Avis Team
Thank you for getting in touch with us.
We are truly sorry to hear about the distressing experience you've had with our rental service. Your feedback is deeply concerning, and we want to assure you that we take this matter very seriously.
We apologise for the frustration and inconvenience you have faced. It is unacceptable for our customers to be put in such a situation, and we assure you that we will be conducting a thorough investigation into this matter immediately.
Please may you provide us with your Rental Agreement or Reservation number, so we may proceed with a resolution.
Thank you
The Avis Team
Avis's reply20 Sept 2023, 08:32
Official
Dear Keaoleboga,
Thank you for getting in touch with us.
We are truly sorry to hear about the distressing experience you've had with our rental service. Your feedback is deeply concerning, and we want to assure you that we take this matter very seriously.
We apologise for the frustration and inconvenience you have faced. It is unacceptable for our customers to be put in such a situation, and we assure you that we will be conducting a thorough investigation into this matter immediately.
Please may you provide us with your Rental Agreement or Reservation number, so we may proceed with a resolution.
Thank you
The Avis Team
Thank you for getting in touch with us.
We are truly sorry to hear about the distressing experience you've had with our rental service. Your feedback is deeply concerning, and we want to assure you that we take this matter very seriously.
We apologise for the frustration and inconvenience you have faced. It is unacceptable for our customers to be put in such a situation, and we assure you that we will be conducting a thorough investigation into this matter immediately.
Please may you provide us with your Rental Agreement or Reservation number, so we may proceed with a resolution.
Thank you
The Avis Team