Beware Avis will quietly debit your account

I was checking my statements over the weekend and found a charge from Avis for R280. After following up, I was told that I received a fine during the car hire and this was the admin fee. Before this, I have not been notified about the charge, I have received no invoice for the charge and I never gave Avis the authority to charge my account. Moreover, I have not hired a car from Avis for nearly a year (April 2015). <br> <br> This is typical bad customer service - simply take the money without notifying the client. I am most definitely not going to be using Avis again and I will equally take any opportunity to warn people away from hiring an Avis car. <br> <br> All that it would have taken was an email explaining what happened. If the fine was legitimately mine I would happily pay the admin fee. Instead, they use underhanded dirty approach and most definitely lost a future client. <br> <br> You guys suck.