BEWARE AVIS CON

I would like South Africa to know how Avis cons people. I was in an accident with my car, so Discovery arranged a car rental with Avis. They arrived on time for me to collect the vehicle at the panelbeaters. A week later I was in another accident, so the vehicle was swapped for another. Then I noticed that the amount for excess changed R3,200.00 where the agreement Avis has with Discovery is R3,000.00, so it's R200.00 extra. Then when it was time to return the car I had to meet Avis at the panelbeaters at 8:30am, so they didnt even bother to arrive, I waited there for an hour, but now I know why they don't bother to pitch up. That car was in tip top condition, nothing wrong with it, I looked after it. So when I got to work I got a call from Avis to say there's a massive scratch on the boot. So I told her it's a fat lie, there was nothing wrong with the car, so I speak to the manager and he says there's a tiny scratch on the petrol tank cover, so a contradiction in their lie. So what they do is they make sure that they are not there when you deliver the vehicle so that they so that they can fabricate false claims of scratches to force you to pay for a scratch that doesn't exist