FL
Fundiswa L
1 reviews | Active since Sept 2025
08 Sept 2025, 14:02
Being fooled by Avis
Good day
I received an email from Avis with “the pictures” this time around.Im still not satisfied with what their saying.They did not address the issue of debiting my money without my consent,and honestly the only thing that will make me feel better after causing me so much frustration is bringing my deposit back!I don’t but the story of “missed the scratch the first time of the inspection “I am being ****med and I won’t let this go.
Helpful (0)
Replies (3)0
Replies (3)
Avis's replyOfficial
09 Sept 2025, 12:16Hi Fundiswa,
Thank you for your feedback,
The investigation has been concluded and found that the damage charge is being billed correctly and kindly note that there is no refund that is due, due to the damage charge you are currently owing an amount of R387.50.
Thank you.
Avis Team
Thank you for your feedback,
The investigation has been concluded and found that the damage charge is being billed correctly and kindly note that there is no refund that is due, due to the damage charge you are currently owing an amount of R387.50.
Thank you.
Avis Team
Avis's reply09 Sept 2025, 12:16
Official
Hi Fundiswa,
Thank you for your feedback,
The investigation has been concluded and found that the damage charge is being billed correctly and kindly note that there is no refund that is due, due to the damage charge you are currently owing an amount of R387.50.
Thank you.
Avis Team
Thank you for your feedback,
The investigation has been concluded and found that the damage charge is being billed correctly and kindly note that there is no refund that is due, due to the damage charge you are currently owing an amount of R387.50.
Thank you.
Avis Team
FL
Fundiswa L's updateReviewer Update
10 Sept 2025, 09:29Just by you not addressing the fact that you’re busy trying to debit money from my account without telling me tells me everything that I need to know about you.So disrespectful and disregard to your customers.The nerve to tell me that you will be billing my account AGAIN,without my consent,how rude!!!Please try that nonsense with me again and I will have my lawyers on your back!No accountability or whatsoever,le sele mos!
FL
Fundiswa L's update10 Sept 2025, 09:29
Reviewer Update
Just by you not addressing the fact that you’re busy trying to debit money from my account without telling me tells me everything that I need to know about you.So disrespectful and disregard to your customers.The nerve to tell me that you will be billing my account AGAIN,without my consent,how rude!!!Please try that nonsense with me again and I will have my lawyers on your back!No accountability or whatsoever,le sele mos!
Avis's replyOfficial
11 Sept 2025, 09:48Good day Fundiswa,
Thank you for your response,
We’d like to inform you that your rental account has been referred to our Debtor’s Department due to an outstanding balance of R387.50. You will be contacted shortly to arrange payment.
Please note, as outlined in your signed rental agreement, any damages to the vehicle remain the responsibility of the renter. In accordance with the contract, the card provided at the time of rental may be charged automatically to cover these costs.
Thank you.
Avis Team.
Thank you for your response,
We’d like to inform you that your rental account has been referred to our Debtor’s Department due to an outstanding balance of R387.50. You will be contacted shortly to arrange payment.
Please note, as outlined in your signed rental agreement, any damages to the vehicle remain the responsibility of the renter. In accordance with the contract, the card provided at the time of rental may be charged automatically to cover these costs.
Thank you.
Avis Team.
Avis's reply11 Sept 2025, 09:48
Official
Good day Fundiswa,
Thank you for your response,
We’d like to inform you that your rental account has been referred to our Debtor’s Department due to an outstanding balance of R387.50. You will be contacted shortly to arrange payment.
Please note, as outlined in your signed rental agreement, any damages to the vehicle remain the responsibility of the renter. In accordance with the contract, the card provided at the time of rental may be charged automatically to cover these costs.
Thank you.
Avis Team.
Thank you for your response,
We’d like to inform you that your rental account has been referred to our Debtor’s Department due to an outstanding balance of R387.50. You will be contacted shortly to arrange payment.
Please note, as outlined in your signed rental agreement, any damages to the vehicle remain the responsibility of the renter. In accordance with the contract, the card provided at the time of rental may be charged automatically to cover these costs.
Thank you.
Avis Team.