1 reviews | Active since May 2017

12 May 2017, 15:48

Bad service from Customer care

<p>I rented a car from Avis on the 28/04/2017 and returned it on the 3/05/2017. They held a deposit of R7500 and also R2400 for the car rental. Since i haver been trying to get my refund, it has become a battle and the Car was returned without any problems or scratches. When I call the call center, I have been put on hold forever and still no one can help me get my money back. I have been calling and no one is interested in helping me instead I get transferred to a number that no one answers. I have been on my cellphone for the last 45 minutes holding to be helped. This is utterly disgusting that a client has to be treated like this when they want their money back. The rental agreement is ********** 25. Till now my money is still not paid back to my account.</p>

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