BAD SERVICE FROM AVIS.

Hi<br> <br> I got a hired car for the duration that my car was being fixed. First when they were suppose to deliver the car they were late. This was confirmed with the car centre agent who firstly told me that I gave the incorrect time, but after going to listen to the call she admitted to that it was her fault. I missed an important meeting due to this.<br> <br> Thereafter when they had to collect the car, I again called in to the call centre to arrange for the collection at 4pm, when I called in at 4:30 they informed that they knew nothing about the collection. This was extremely inconvenient to me as I had things to do and because them being late I had to sit in nearly 2 hours of traffic on a Friday afternoon.<br> <br> I found that their PR team also provided extremely bad responses to my tweets and they really need to learn a thing or 10.<br> <br> I will never recommend AVIS to anyone need a car rental and will take it up with Discovery Insure too as they used Avis to hire the car.<br> <br> I cannot believe that nothing was offered but avis to resolve the issue.<br> <br> thanks