Bad Service by Avis
I booked a car with Avis during 7 to 10 August 2026, l have been calling them to get my deposit back and they are giving a run around
Helpful (0)
Replies (5)0
Replies (5)
Avis's replyOfficial
11 Sept 2026, 19:48Hi Ciyndy, we're sorry to hear that your experience at Avis did not meet your expectations and we appreciate you sharing your feedback. Please contact us at *** and include your booking reference number so that we can investigate the matter further.
Avis's reply11 Sept 2026, 19:48
Official
Hi Ciyndy, we're sorry to hear that your experience at Avis did not meet your expectations and we appreciate you sharing your feedback. Please contact us at *** and include your booking reference number so that we can investigate the matter further.
Avis's replyOfficial
14 Sept 2026, 09:00Good day Ciyndy, Please be advised that we are unable to locate your rental on our system. Kindly provide us with the below rental information for further assistance:
Rental agreement number or Reservation number
Rental agreement number or Reservation number
Avis's reply14 Sept 2026, 09:00
Official
Good day Ciyndy, Please be advised that we are unable to locate your rental on our system. Kindly provide us with the below rental information for further assistance:
Rental agreement number or Reservation number
Rental agreement number or Reservation number
's updateReviewer Update
14 Sept 2026, 12:37Good day my booking ref is ***
's update14 Sept 2026, 12:37
Reviewer Update
Good day my booking ref is ***
Avis's replyOfficial
16 Sept 2026, 14:15Good day Ciyndy,
Ref: E***
Please be advised that your rental query was investigated, and we have noted that you were due a refund of R5300.21, which the funds have been processed to your account. The funds will be reflected in your account within 7-10 business days.
Furthermore your rental contract has been removed from our Direct Billing department.
Ref: E***
Please be advised that your rental query was investigated, and we have noted that you were due a refund of R5300.21, which the funds have been processed to your account. The funds will be reflected in your account within 7-10 business days.
Furthermore your rental contract has been removed from our Direct Billing department.
Avis's reply16 Sept 2026, 14:15
Official
Good day Ciyndy,
Ref: E***
Please be advised that your rental query was investigated, and we have noted that you were due a refund of R5300.21, which the funds have been processed to your account. The funds will be reflected in your account within 7-10 business days.
Furthermore your rental contract has been removed from our Direct Billing department.
Ref: E***
Please be advised that your rental query was investigated, and we have noted that you were due a refund of R5300.21, which the funds have been processed to your account. The funds will be reflected in your account within 7-10 business days.
Furthermore your rental contract has been removed from our Direct Billing department.
's updateReviewer Update
16 Sept 2026, 18:53When was the refund processed?
's update16 Sept 2026, 18:53
Reviewer Update
When was the refund processed?