BAD Service - AVIS

Item: Avis
Rating: 1
Author: yasheen N

My insurance booked a car for me. I drove 75km to collect the car and they did not have a group D car available and wanted me to take the group B can and come back today to exchange it at my cost.

So i did not take the car and told them to deliver the correct car when they get it. Now they want to charge me delivery of the car.

HOW is it my fault AVIS Newcastle did not have the correct car available for me? and WHY must i pay the costs for delivery?

Helpful (0)

Replies (1)

Avis's replyOfficial

18 Oct 2022, 16:05

Hi Yasheen, thank you for bringing this to our attention. We are very sorry to learn about your experience with us. We are urgently looking into this for you. Thank you ~ AS

Avis's reply18 Oct 2022, 16:05

Official

Hi Yasheen, thank you for bringing this to our attention. We are very sorry to learn about your experience with us. We are urgently looking into this for you. Thank you ~ AS