SK
Solomon K
1 reviews | Active since Feb 2025
25 Sept 2025, 12:46
bad service
I booked online for car rental , as I get there their speed point/card machine was not working. They send me a link also it was not working . So I decided to cancel everything and I ask them if there is a penalty and the guy said no . Just as today they took R580 , I tried calling them with no luck to understand what’s happening. Please contact me asap ***
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Avis's replyOfficial
29 Sept 2025, 09:45Good day Solomon,
Thank you for your feedback,
Please note that your rental was cancelled and not billed at the branch, we do not have trail of the R580 being billed to your account, for us to investigate further on our side, please forward us your proof of the R580 charge and we will investigate with our finance team.
Kindly forward to *** with your reservation number as the reference.
Thank you.
Avis Team.
Thank you for your feedback,
Please note that your rental was cancelled and not billed at the branch, we do not have trail of the R580 being billed to your account, for us to investigate further on our side, please forward us your proof of the R580 charge and we will investigate with our finance team.
Kindly forward to *** with your reservation number as the reference.
Thank you.
Avis Team.
Avis's reply29 Sept 2025, 09:45
Official
Good day Solomon,
Thank you for your feedback,
Please note that your rental was cancelled and not billed at the branch, we do not have trail of the R580 being billed to your account, for us to investigate further on our side, please forward us your proof of the R580 charge and we will investigate with our finance team.
Kindly forward to *** with your reservation number as the reference.
Thank you.
Avis Team.
Thank you for your feedback,
Please note that your rental was cancelled and not billed at the branch, we do not have trail of the R580 being billed to your account, for us to investigate further on our side, please forward us your proof of the R580 charge and we will investigate with our finance team.
Kindly forward to *** with your reservation number as the reference.
Thank you.
Avis Team.