Bad Service

Good morning<br> <br> I'm seriously annoyed with Avis. I made a reservation (reservation number 4899 -9464 -ZA -3) and was charged till Thursday 09 April to deliver at 05am. When collecting at the airport I told the gentleman that I may return the vehicle earlier on Sunday 05 April but will confirm. He said no problem . Only to find out that he went ahead and changed the return date online for Sunday but I've been charged till Thursday 09 April. <br> <br> I've been trying to contact your Cape Town airport office on *** for the past hour and it doesn't go through following which I called your national call centre to be put in hold for 10 minutes listening to music twice. This is annoying and unprofessional to say the least and I want this fixed. I always experience problems with you guys not paying my deposit in time either although you preach 3 days after returning the vehicle which never happens. I'm disappointed and want my booking rectified as I'm not calling your office again and frankly will take mine and UJ business elsewhere if this is how you operate.<br> <br> Regards<br> <br> Phyllis Jordan<br> ***<br>