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Sibusiso N

1 reviews | Active since Feb 2020

30 Dec 2024, 10:33

Bad Service

I hired the car on 13th then returned on the 17th Dec 2024….. few days later only to that invoice was not done that so i can get my refund avis must train their agents now Iam stuck with the dilema of getting my deposit back yet they are quicker to charger but its harder to return it….please train your employees cause it seems they don’t know what they are doing and the company lacks communication skills one has to follow up now and then and thats my airtime and time

0
Replies (4)
Avis
Avis's reply31 Dec 2024, 13:11
Official
Hi Sibusiso,

Thank you for contacting us,

Please provide us with your rental agreement number for us to assist.

Thank you.

Avis Team.
SN
Sibusiso N's update31 Dec 2024, 13:28
Reviewer Update
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Please fast track my payment i need my money
SN
Sibusiso N's update31 Dec 2024, 13:41
Reviewer Update
You too quick to debit its not my problem that your guys closed the agreement late i returned you car now its time to give whats due to me been calling the call centre only to find that payment was processed last Friday but if it wasn’t for me being persistent even now i wouldn't have been processed
SN
Sibusiso N's update31 Dec 2024, 13:43
Reviewer Update
Do the right things please i have an emergency i need my money asap