bad service

<p>On 9 th of January 2017 to 18 January 2017 i did rent a car in Avis downtown durban (Rental agreement no. ********** 15) on th 18th of january 2017 i brought the car back but to my suprise an employee of avis did call me a day or two later telling me that the car was damaged . In 20 minutes i was at avis where they showed me the damaged place , i told them i do not know that and i cannot even see this damaged place as a result i wrote a statement . Avis never gave me my deposit, they even put me to laywers. I want full investigation on this matter. I do believe this was an internal job because when i called the manager Mr Stoffel (not sure of surname) he promised to come back to me until today and he is not willing to give me the copy of my statement. Can Avis please give me my deposit and remove me from laywers .</p>