Bad Service

<p>I'm supposed to be an Avis Preferred client. It clearly does not include good customer service. On 23 April 2017 I hired a vehicle and an amount was reserved on my bank card. On 2 May 2017 Avis deducted the invoice amount for the rental from my account without releasing the reserved funds. It's now 3 days later and notwithstanding e-mail complaints, the reserved funds have not been released, but even worse than that, apart from an automatic reply message, customer service has not contacted me at all. I also hired another vehicle on 2 May 2017 and I expect Avis will do the same. </p> <p>Your customer number:<br />H3F07Z</p> <p>Rental Agreement: E ********** 33</p>