Bad service

<p>On the 24.04.2017 I were suppose to pick up a courtesy vehicle from an Avis branch in Strand Street Cape Town. John one of the Avis agents went with Me to inspect the vehicle. The inspection went quicker than I thought. During the inspection I note a very small chip on the left front tyre which John didnt notice but I thought it was ok according to Me because John didnt say anything. John than handed the vehicle's key to Me and went back to reception without making sure that the vehicle is full of petrol and writing down the mileage on the car. When I swicth on the ignition I immediately notice that the car was not completely full with petrol I than ask Cheryl-Lee that was busy checking the incoming vehicles to come and have a look and she ask Rory to fill the car and Rory also wrote down the mileage. I spoke to the branch manager(Fadila)after receiving a sms that I will not receive back my money of R1200 and up till now I did not receive any feedback from Fadila nor the Avis call centre as I was promise that they will investigate the matter.</p>