Bad rental

My insurance hired me a car avis come and collect the car accordingly to the recoffery person I did damage the car according to avis upington machanical and I drove it with out petrol all this false statements of avis upington

What I only did was looking for the battery because the avis emergency call centre person told me to look for the battery

Now avis upington manager feels I cut the battery cable why I don't know

Now I am stuck they come and collect the vechile on the street