FT
Fulufhelo T
1 reviews | Active since Aug 2018
13 Nov 2021, 06:01
Bad customer service
On the 8th of November 2021 I made a online car rental booking from the 11th of November 2021 to the 3rd of January 2022,but when I got to avis Secunda I was told that I can't book a car for more than 30 days, but on the app there offers for long term bookings and Secunda is listed as one of the branches that renders that service. They changed my booking I was surposed to pay R16200 but ended up R23000 for a 30 days booking I am not happy at all, was it a false adverti*****t or *********** sales person. Please assist me.
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Replies (2)FT
Fulufhelo T's updateReviewer Update
15 Nov 2021, 20:26After the 11th of December do I have to pay again? The R11000 plus the holding fee of R10000
FT
Fulufhelo T's update15 Nov 2021, 20:26
Reviewer Update
After the 11th of December do I have to pay again? The R11000 plus the holding fee of R10000
Avis's replyOfficial
16 Nov 2021, 10:56Hi Thabelo,
Each month that you extend the rental, we will reserve the authorisation amount plus the rental amount.
Avis Team
Each month that you extend the rental, we will reserve the authorisation amount plus the rental amount.
Avis Team
Avis's reply16 Nov 2021, 10:56
Official
Hi Thabelo,
Each month that you extend the rental, we will reserve the authorisation amount plus the rental amount.
Avis Team
Each month that you extend the rental, we will reserve the authorisation amount plus the rental amount.
Avis Team