FE
Farhad E
1 reviews | Active since Feb 2024
22 Feb 2024, 09:33
AVOID AVIS BUDGET CAPE TOWN AIRPORT AT ALL COSTS
PLEASE ALL HEED MY ADVICE!DONT RISK IT CHOOSE ANOTHER COMPANY 1)This car company has *********** staff at the front desk! They couldnt find my reservation and directed me with heavy luggage to another company when it was actually their own booking. Wasting 45 minutes of preciuos time. 2) MOST IMPT: THEY ******ED MONEY from me charging for little scratches that are barely visible which they claim was NOT present at the time of hire. I haqve travelled internationally for over 30 years and have never had this pettiness thrown at me from a car rental company anywhere in the WORLD!
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Replies (1)Avis's replyOfficial
22 Feb 2024, 11:15Hi Farhad,
Thank you for contacting us, we would like to apologize for the service received at the branch, we have sent the comment to the branch manager and kindly please provide us with the reservation number or rental agreement number for the rental you had with us, to investigate the damage charge.
Avis Team
Thank you for contacting us, we would like to apologize for the service received at the branch, we have sent the comment to the branch manager and kindly please provide us with the reservation number or rental agreement number for the rental you had with us, to investigate the damage charge.
Avis Team
Avis's reply22 Feb 2024, 11:15
Official
Hi Farhad,
Thank you for contacting us, we would like to apologize for the service received at the branch, we have sent the comment to the branch manager and kindly please provide us with the reservation number or rental agreement number for the rental you had with us, to investigate the damage charge.
Avis Team
Thank you for contacting us, we would like to apologize for the service received at the branch, we have sent the comment to the branch manager and kindly please provide us with the reservation number or rental agreement number for the rental you had with us, to investigate the damage charge.
Avis Team
