AS
Anastasia S
1 reviews | Active since Feb 2022
20 Aug 2025, 09:55
Avis(Centurion) TERRIBLE SERVICE!
It's been two months since we've been waiting for our deposit from Avis budget centurion, and the lack of communication is frustrating to say the least! The last time I spoke to a lady from avis , I was told the payment is being processed, but we haven't received no updates or emails.
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Replies (2)
Avis's replyOfficial
20 Aug 2025, 14:05Good day Anastasia,
Thank you for contacting us.
Kindly be advised that we have sent a follow-up to the branch as we require Proof of Payments for the deposit you paid so we can process the refund.
We will revert once conclusive feedback is received.
We humbly apologise for any inconvenience caused.
Best Regards,
The Avis Team
Thank you for contacting us.
Kindly be advised that we have sent a follow-up to the branch as we require Proof of Payments for the deposit you paid so we can process the refund.
We will revert once conclusive feedback is received.
We humbly apologise for any inconvenience caused.
Best Regards,
The Avis Team
Avis's reply20 Aug 2025, 14:05
Official
Good day Anastasia,
Thank you for contacting us.
Kindly be advised that we have sent a follow-up to the branch as we require Proof of Payments for the deposit you paid so we can process the refund.
We will revert once conclusive feedback is received.
We humbly apologise for any inconvenience caused.
Best Regards,
The Avis Team
Thank you for contacting us.
Kindly be advised that we have sent a follow-up to the branch as we require Proof of Payments for the deposit you paid so we can process the refund.
We will revert once conclusive feedback is received.
We humbly apologise for any inconvenience caused.
Best Regards,
The Avis Team
AS
Anastasia S's updateReviewer Update
20 Aug 2025, 15:53Good day,
I'm confused by the conflicting information. Nothando told me today that the payment is being processed, which is the same thing some lady said about 2 months ago. Meanwhile, you're saying you need proof of deposit to proceed with the refund. Can I please get clarify of what's going on?
I'm confused by the conflicting information. Nothando told me today that the payment is being processed, which is the same thing some lady said about 2 months ago. Meanwhile, you're saying you need proof of deposit to proceed with the refund. Can I please get clarify of what's going on?
AS
Anastasia S's update20 Aug 2025, 15:53
Reviewer Update
Good day,
I'm confused by the conflicting information. Nothando told me today that the payment is being processed, which is the same thing some lady said about 2 months ago. Meanwhile, you're saying you need proof of deposit to proceed with the refund. Can I please get clarify of what's going on?
I'm confused by the conflicting information. Nothando told me today that the payment is being processed, which is the same thing some lady said about 2 months ago. Meanwhile, you're saying you need proof of deposit to proceed with the refund. Can I please get clarify of what's going on?