Avis you should fire staff at Kimberley airport and customer care

Avis says : :"people are more important than cars" Wow i want to laugh and vomit at the same time. I am in my 12th working day since returning their vehicle. no sign of my deposit. ive had to spend hours on the phones with different people. first it was Damien from kimberley airport whom i spent an hour with on the phone and we finally resolved with him sending the pack to customer for processing. or so i thought!!!! next i called again and spoke to the manager , Pamela Mashala, who also promised me the world... after 4 days of speaking to her, boom! i call customer care and they dont know me !!!! i then try again and i reach Madichaba Matjie, who is now at customer care... hoping to get some help. today is day 6 after she PROMISED to call me back. I decided to try again and call customer care again.... and this was the cherry on the cake.... the guy says the Rental reservation and even my card number doesn't exist on their system!!!!!

Management of Avis: your people are letting you down! People are more important than cars??????? Maybe someone will get back to me after this review has gone out!