1 reviews | Active since Nov 2016
Avis.... worst car rental company!
Avis Car Rental I will never recommend you to anyone! 😡 I have had to drive a rental car while my car is at the Panel Beaters and because my insurance uses Avis I have had to just accept it... I was given a Renault Kwid (which I'm already not happy about as I don't feel safe at all in this car) but to top it off this cars wheel alignment is out and reverse lights do not even work.... 7 months pregnant and I must drive in a car, with my 3 year old son, that has not been properly checked. The car was delivered to me with a "full tank" , however, as I got home that very same day, the petrol had already dropped down a bar.... this indicates that the tank was if fact not filled properly but I am expected to return it with a full tank?? I then phoned to complain about these things (because you know... you sign your life away when agreeing to these rental terms) and the lady on the phone was extremely unhelpful and rude and basically told me that if I wanted to change cars it would be at an additional cost to me... how is it now my problem that the car I was given is so ****??? And to top it off.... the deposit of R2000 that I had to put down (which should cover any damages or anything on the car should something happen) does not actually cover anything and if anything happens I will be liable for another exorbitant amount of money.... I cannot believe the level of Service... disappointed and disgusted...
We truly apologise for your experience with us and for the delayed response.
Please provide your rental agreement number so we can direct the complaint to the branch manager.
Avis Team
We truly apologise for your experience with us and for the delayed response.
Please provide your rental agreement number so we can direct the complaint to the branch manager.
Avis Team
