AVIS WHERE IS MY DEPOSIT
I had a car from Avis and had to pay R2700.00 deposit as I don't have a credit card, it has been 3 weeks with no refund I have emailed them and they have not bothered to get back tome. I had an email from Caroline, asking for my banking details, but to do date nothihng
BAD SERVICE!!!!!!!
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Replies (4)0
Replies (4)
Avis's replyOfficial
07 Oct 2024, 15:50Dear Michelle,
Thank you for reaching out and bringing this to our attention. We sincerely apologize for the delay in processing your deposit refund and for the inconvenience this has caused.
We’ve escalated the matter to the relevant department, and will ensure that the refund is processed as soon as possible.
We understand how frustrating this has been, and we are working to resolve it without further delay.
Kind regards,
The Avis Team
Thank you for reaching out and bringing this to our attention. We sincerely apologize for the delay in processing your deposit refund and for the inconvenience this has caused.
We’ve escalated the matter to the relevant department, and will ensure that the refund is processed as soon as possible.
We understand how frustrating this has been, and we are working to resolve it without further delay.
Kind regards,
The Avis Team
Avis's reply07 Oct 2024, 15:50
Official
Dear Michelle,
Thank you for reaching out and bringing this to our attention. We sincerely apologize for the delay in processing your deposit refund and for the inconvenience this has caused.
We’ve escalated the matter to the relevant department, and will ensure that the refund is processed as soon as possible.
We understand how frustrating this has been, and we are working to resolve it without further delay.
Kind regards,
The Avis Team
Thank you for reaching out and bringing this to our attention. We sincerely apologize for the delay in processing your deposit refund and for the inconvenience this has caused.
We’ve escalated the matter to the relevant department, and will ensure that the refund is processed as soon as possible.
We understand how frustrating this has been, and we are working to resolve it without further delay.
Kind regards,
The Avis Team
's updateReviewer Update
08 Oct 2024, 11:38words mean nothing without action, *** has not bothered to get back to me, I have sent her about 5 emails, so unproffesional. I want my refund back in my account today, or I will make it my mission to trash Avis everywhere I go. Playing nice doesn't work, I will not be brushed under the carpet and forgotten, Who did you escalate the matter to, give me details. Frustrating is an understatement.
's update08 Oct 2024, 11:38
Reviewer Update
words mean nothing without action, *** has not bothered to get back to me, I have sent her about 5 emails, so unproffesional. I want my refund back in my account today, or I will make it my mission to trash Avis everywhere I go. Playing nice doesn't work, I will not be brushed under the carpet and forgotten, Who did you escalate the matter to, give me details. Frustrating is an understatement.
's updateReviewer Update
10 Oct 2024, 10:11Avis your actions speak volumes of what a dispicable company you are, you took my deposit and now nothing, when will I get my refund. THJIS IS NOT ACCEPABLE
's update10 Oct 2024, 10:11
Reviewer Update
Avis your actions speak volumes of what a dispicable company you are, you took my deposit and now nothing, when will I get my refund. THJIS IS NOT ACCEPABLE
Avis's replyOfficial
11 Oct 2024, 11:58Dear Michelle,
We do apologize for this.
A request has been sent to our Finance team requesting the proof of payment. Once it is received it will be sent to you accordingly.
Kind Regards
The Avis Team
We do apologize for this.
A request has been sent to our Finance team requesting the proof of payment. Once it is received it will be sent to you accordingly.
Kind Regards
The Avis Team
Avis's reply11 Oct 2024, 11:58
Official
Dear Michelle,
We do apologize for this.
A request has been sent to our Finance team requesting the proof of payment. Once it is received it will be sent to you accordingly.
Kind Regards
The Avis Team
We do apologize for this.
A request has been sent to our Finance team requesting the proof of payment. Once it is received it will be sent to you accordingly.
Kind Regards
The Avis Team