Avis Walvis Bay unauthorized charge

Hello<br> <br> Avis Walvis Bay refuses to acknowledge that by forcing me to drive with an already damaged car, the damage could well have been worsened ! Yet I have been made to pay the entire bill.<br> <br> It took almost a month to send the report, which stated an exorbitant charge. With no breakdown of the actual costs.<br> <br> I was also promised 3 comparative quotes, which I have yet to see. There are many questions which have still not been answered ?<br> <br> Was also promised a call from the manager, which I am still waiting for!<br> <br> The most interesting aspect is the report was done on the 10/2/2015. Yet I received a notification from my bank saying the charge had been authorized on the 8/2/2015 !!!<br> <br> The lack of respect and service from Avis continues to be **********. My credit card is now maxed out and it's creating financial stress on both me and my family.<br>