JS
Jesse S
1 reviews | Active since Jun 2018
15 Jan 2025, 15:38
Avis trash
Avis are *******s,they miss lead clients..I rented a car on the 14/12/2024 . I was told after 30days my refund will be transferred back into my account. I have tried calling the office I'm PMB where I rented the car, no one ever answers.i called the contact centre but I never get through to an agent.i sent an email because they said they respond with in 24hours. It's been 2days and I have received no response.i will never higher a car from them again and I'd advise others to do the same
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Avis's replyOfficial
15 Jan 2025, 16:59Dear Jesse,
Thank you for bringing this to our attention. We apologize for the inconvenience and frustration caused by the delay in processing your refund.
Your experience falls far short of the standard of service we strive to provide.
We are escalating this matter to the relevant team for immediate resolution. A representative will contact you within 24 hours to address your concerns and ensure your refund is processed without further delay.
We value your feedback and will work to ensure such issues do not occur in the future.
Kind regards,
The Avis Team
Thank you for bringing this to our attention. We apologize for the inconvenience and frustration caused by the delay in processing your refund.
Your experience falls far short of the standard of service we strive to provide.
We are escalating this matter to the relevant team for immediate resolution. A representative will contact you within 24 hours to address your concerns and ensure your refund is processed without further delay.
We value your feedback and will work to ensure such issues do not occur in the future.
Kind regards,
The Avis Team
Best regards,
Avis's reply15 Jan 2025, 16:59
Official
Dear Jesse,
Thank you for bringing this to our attention. We apologize for the inconvenience and frustration caused by the delay in processing your refund.
Your experience falls far short of the standard of service we strive to provide.
We are escalating this matter to the relevant team for immediate resolution. A representative will contact you within 24 hours to address your concerns and ensure your refund is processed without further delay.
We value your feedback and will work to ensure such issues do not occur in the future.
Kind regards,
The Avis Team
Thank you for bringing this to our attention. We apologize for the inconvenience and frustration caused by the delay in processing your refund.
Your experience falls far short of the standard of service we strive to provide.
We are escalating this matter to the relevant team for immediate resolution. A representative will contact you within 24 hours to address your concerns and ensure your refund is processed without further delay.
We value your feedback and will work to ensure such issues do not occur in the future.
Kind regards,
The Avis Team
Best regards,