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Singathiwe S
1 reviews | Active since Feb 2025
07 Feb 2025, 12:15
Avis Subscription
Avis subscription, when I collected the vehicle it was dirty. The interior had dust as if the car was parked and not in use for sometime. Worse part, I was supposed to get the car at 7:00 AM but was told I only booked it for 11:00 AM. I know I booked it for early pickup because I had other commitments. I have since emailed them but almost 2 weeks no feedback has been received from them. They really need to improve.
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Singathiwe S's updateReviewer Update
11 Feb 2025, 11:24I forgot to mention on my previous review, the consultant that was attending me seemed to be clueless about Avis subscription. I mean, I knew better than her and she still thought I was clueless. We didn't even inspect the vehicle together as we would normally do. I asked and waited for inspection in my presence and that never happened. Luckily I had my phone and took pictures of the minor issues I have identified. I know Avis is capable of doing better but for some reasons they keep disappointing.
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Singathiwe S's update11 Feb 2025, 11:24
Reviewer Update
I forgot to mention on my previous review, the consultant that was attending me seemed to be clueless about Avis subscription. I mean, I knew better than her and she still thought I was clueless. We didn't even inspect the vehicle together as we would normally do. I asked and waited for inspection in my presence and that never happened. Luckily I had my phone and took pictures of the minor issues I have identified. I know Avis is capable of doing better but for some reasons they keep disappointing.